Shipping policy
DELIVERY POLICYÂ
We endeavour to meet the following shipping deadlines, however please add an additional business day during peak times, e.g. Christmas or special product launches:
We aim to process all order within two business days. Please be aware our fulfilment centre is closed on weekends and public holidays.
Free standard shipping on orders $170 and over to Australian addresses.
AUSTRALIA - DOMESTIC POST
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3-5 Business Days from dispatch - $10.00
INTERNATIONAL COUNTRIES - REGISTERED INTERNATIONAL
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Up to 10 Business days from dispatch - $25.00 AUD New Zealand
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Up to 10 Business days from dispatch - $40.00 AUD United KingdomÂ
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Up to 10 Business days from dispatch - $40.00 AUD Canada
International postage costs do not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
Please note we no longer ship to the US due to tariffs.Â
GENERAL SHIPPING INFORMATION
We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.
HELPFUL HINTS
For hassle-free delivery
Please check to ensure you have entered your shipping address correctly.
Can I track my order?
Yes, you will receive an email from The Dragons Team Store once your item(s) has been dispatched with tracking details, please track your package via Australia Post.
Where is my order?
If your order hasn't arrived within 10 business days of dispatch, please first follow up with Australia Post. They will inform you of next steps. Please then contact The Dragons Team Store shop@dragons.com.au
Can I "Click & Collect"?
Click & Collect is no longer available with the closure of our retail store and due to our stock being warehoused offsite.Â
